{"id":43,"date":"2005-09-09T13:50:08","date_gmt":"2005-09-09T18:50:08","guid":{"rendered":"http:\/\/www.summerofjim.com\/?p=43"},"modified":"2005-11-25T13:50:33","modified_gmt":"2005-11-25T18:50:33","slug":"the-family-business","status":"publish","type":"post","link":"http:\/\/summerofjim.com\/?p=43","title":{"rendered":"The Family Business"},"content":{"rendered":"<p>I have a friend&#8230; Glenn Grossman.\u00a0 He went to Union with me.\u00a0 Please don&#8217;t misunderstand me.\u00a0 It&#8217;s not like we&#8217;re the <em>best <\/em>of friends, and all. But we are friends.\u00a0 At Union his nick name was &#8220;Spider&#8221;.\u00a0 I think it might have been because of his love of the NY Giants (who still played in Yankee Stadium in those days)&#8230; and specifically his appreciation of the talents of one corner back by the name of Carl Lockhart&#8230; Carl &#8220;Spider&#8221; Lockhart. \u00a0 <\/p>\n<p>But to the point.\u00a0 After Union, Glenn became a very successful man of business.\u00a0 As I worked in my family business at Chipp, Glenn became a hot shot at Canter-Fitzgerald (the firm that suffered near complete devastation at the World Trade bombing). \u00a0 <\/p>\n<p>I mention this latter detail parenthetically&#8230; it is not meant to distract from this story.\u00a0 No.\u00a0 This is a story, as the title suggests, about family businesses.\u00a0 A subject that I am intimately familiar with. \u00a0 <\/p>\n<p>Glenn Grossman&#8217;s family had a dry cleaning establishment in a fancy shmancy Westchester burg.\u00a0 That business helped fund Glenn&#8217;s expensive education at Union College. \u00a0 <\/p>\n<p>Good.\u00a0 We all work hard for our kids.\u00a0 But there came the time that when he had well established himself that Glenn stepped up for the &#8220;small guy&#8221;&#8230; the time he made it known to his wife, Joyce, not to buy books from Barnes &#038; Noble or shirts from Brooks Brothers.\u00a0 He would pay <em>more<\/em> to buy the same item from the individual guy, the <em>small guy<\/em>&#8230; I don&#8217;t know, he may have even said this, &#8220;we&#8217;re buying from the &#8216;small guy&#8217;&#8230; my Dad was a &#8216;small guy&#8217; &#038; his business provided for my family and paid for me to go to Union.&#8221; \u00a0 <\/p>\n<p>Glenn was more than willing to pay extra to protect the individual entrepreneur, to protect the retail diversity that has made this country great. \u00a0 <\/p>\n<p>Maybe if more folks had his attitude, I would have remained in <em>my<\/em> family business. \u00a0 <\/p>\n<p>But I have led you astray.\u00a0 This is not a tale about Mr. Grossman&#8217;s dry cleaning store in Scarsdale, it&#8217;s not about Chipp of New York, nor about the corner-book-store-with-an-owner-who-wears-a-cardigan-and-has-a-cat-that-sits-in-the-window (by the by, there is a book store as just described in Taos, NM). \u00a0 <\/p>\n<p>This is a story about Smitty&#8217;s Shell Station on Westport Ave. in Norwalk.\u00a0 I still call it Smitty&#8217;s Shell even though he recently changed his &#8220;flag&#8221; to Gulf&#8230; to me it will always be Smitty&#8217;s <em>Shell<\/em>, regardless who the &#8220;<em>man<\/em>&#8221; is. \u00a0 <\/p>\n<p>Gas stations are unique businesses.\u00a0 They are part of the <em>corporate giant<\/em>; but they can retain the individuality of &#8220;entrepeneurship&#8221;.\u00a0 Maybe not every gas station is a family enterprise; but make no mistake, Smitty&#8217;s is 100% family. \u00a0 <\/p>\n<p>I am reminded of this as I glance across the bar to see who was my benefactor&#8230; who was responsible for the inverted shot glass placed in front of me (bartending code for &#8220;you got a free one&#8221;).\u00a0 I scan the patrons, and Sean Smith lifts his glass to me in recognition.\u00a0 I would reciprocate, and put his, and his lady friend&#8217;s next round on me. \u00a0 <\/p>\n<p>I have known Sean and his brothers since they were in middle school. \u00a0 At that time, their Father Dave was the <em>major domo<\/em> of Smitty&#8217;s Shell, having\u00a0acquired the &#8220;family business&#8221; from <em>his <\/em>Father.\u00a0 Dave&#8217;s Father filled-in on weekends allowing Dave to spend time with his kids: David, Sean and I-forget-the-name-of-the-third-son (it&#8217;s a mental block folks, like not remembering the name of the seventh dwarf). \u00a0 <\/p>\n<p>When the kids were old enough (probably not long after being toilet trained) they started to help out around the station&#8230; pumping gas, wiping windshields and the like&#8230; this was in the days before &#8220;self serve&#8221;. \u00a0 <\/p>\n<p>I know nothing about cars.\u00a0 And prefer it that way.\u00a0 Give me the key, let me start it, let me drive to where I have to go. \u00a0 And whenever something pertaining to the vehicles I owned had to be attended to, I would trust the Smith&#8217;s to the task.\u00a0 At no point has my trust ever wavered&#8230; at no point did I ever feel that they took advantage of my automotive naivete. \u00a0 <\/p>\n<p>And that trust has been handed down generation to generation.\u00a0 Not only do I trust the Smith&#8217;s; but I have handed that trust down to <em>my <\/em>kids&#8230; \u00a0 <\/p>\n<p>I sip some of my favorite whisky, smile and nod to Sean again.\u00a0 I poke at the ice\u00a0with my swizzle stick.\u00a0 Well&#8230; it&#8217;s a gas\u00a0station&#8230; a <em>Gulf\u00a0<\/em>gas station.\u00a0 There are thousands of Gulf Stations that dot the land.\u00a0 But still&#8230; it&#8217;s <em>Smitty&#8217;s, <\/em>and it&#8217;s like no other Gulf Station\u00a0extant. \u00a0 <\/p>\n<p>And like Glenn Grossman, who went out of his way to give business to a <em>particular <\/em>establishment, to reward the &#8220;small guy&#8221;, I encourage us all to not &#8220;buy on the cheap&#8221;&#8230; to make sure to support those enterprises that still express individuality&#8230; those places where caring and pride more than justify the extra expense. \u00a0 <\/p>\n<p>Smitty&#8217;s <em>deserves <\/em>our patronage. \u00a0 <\/p>\n<p>Thanks for the drink Sean&#8230; and while I&#8217;m thinking of it, thank you Glenn Grossman for buying suits and shirts from me&#8230; and let me lift my glass in salute to all the <em>small guys <\/em>out there who\u00a0battle against all odds&#8230; <em>here&#8217;s to all those little guys who stand amidst a sea of sameness, to present personality and character in whatever their pursuit.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>I have a friend&#8230; Glenn Grossman.\u00a0 He went to Union with me.\u00a0 Please don&#8217;t misunderstand me.\u00a0 It&#8217;s not like we&#8217;re the best of friends, and all. But we are friends.\u00a0 At Union his nick name was &#8220;Spider&#8221;.\u00a0 I think it &hellip; <a href=\"http:\/\/summerofjim.com\/?p=43\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-43","post","type-post","status-publish","format-standard","hentry","category-life"],"_links":{"self":[{"href":"http:\/\/summerofjim.com\/index.php?rest_route=\/wp\/v2\/posts\/43","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/summerofjim.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/summerofjim.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/summerofjim.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/summerofjim.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=43"}],"version-history":[{"count":0,"href":"http:\/\/summerofjim.com\/index.php?rest_route=\/wp\/v2\/posts\/43\/revisions"}],"wp:attachment":[{"href":"http:\/\/summerofjim.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=43"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/summerofjim.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=43"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/summerofjim.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=43"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}